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6. Less than two months earlier, the company agreed to a similar settlement with the Ohio Attorney General’s Office after consumers filed complaints that Vivint claimed, according to BBB documents, “that its home security equipment was free, but failed to disclose the existence or amount of installation, activation and monitoring fees associated with the system. Vivint door to door sales representatives misrepresented the price of continued monthly monitoring fees, made representations that it was providing an upgrade to the consumer’s current home security system; that the consumer’s current security system company was no longer in business; or that Vivint was otherwise part of or authorized to continue monitoring the consumer’s current home security system. ”Mugford provided the city with a list of 13 customers he said Alarmpro “lost due to ViVint and their authorized agent ARM Security causing our customers to break their contracts with Alarmpro, Inc. ” At least two customers have since switched back after checking Vivint’s record. “We have had many calls about Vivint alarms aka APX Security which has over a hundred complaints with the Better Business Bureau, and over a hundred complaints on ‘RipOff.personal alarms for seniors
The camera can only support 2. 4G WIFI, 5G is not compatible. 3. Micro SD card up to 64G should be inserted for functions of recording and remote viewing but not included in the package. 4. Camera should be plugged in for power supply.